We are looking for innovators and the brightest stars to join our team as we embark on our journey to create the next generation of technologies for containers. You can watch or you can join us and help make it happen!

Engineer Support

What you will be doing Provide ongoing support to customers to solve technical issues for Rancher Labs Help troubleshoot and solve Rancher’s open source users via GitHub and Rancher Forums Ability to solve challenging problems with a sense of urgency Develop customer-facing documentation for our website knowledgebase, user manual, and application notes Work independently and as a team Communicate customer needs to internal teams to provide solutions Assist software development with testing and verification of issues Help setup and maintain test and tech support network resources Manage and track support cases Flexible enough to work with the team to provide 24⁄7 technical support What you bring to us 2+ years of experience in a technical support role Experience in working in a Linux environment Knowledge of Linux software packaging, distribution, and configuration Excellent writing and communication skills Demonstrable troubleshooting and debugging ability A four year BS/BA degree or equivalent in Computer Science or related technical field

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location_on Location: Bay Area, California, Arizona
work Engineering

Software Engineer Automation

What you will be doing What you bring to us

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Software Engineer Linux Distribution

What you will be doing What you bring to us

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Field Engineer – North America

Overview The Rancher Labs team is seeking a Field Engineer to work with our users and customers in North America. Our ideal candidate will have experience working with containers and container orchestration, strong technical and communication skills, and some understanding of IT infrastructure, Dev/Ops, open source software and/or application development. Most importantly, the user must be excited about working to transform how organizations develop and run their applications. To succeed in this role you will need to be able to work closely with both commercial customers and open source users to help them understand the impact Rancher can deliver for their business.

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location_on Location: North America
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Field Engineer – North America

Overview The Rancher Labs team is seeking a Field Engineer to work with our users and customers in North America. Our ideal candidate will have experience working with containers and container orchestration, strong technical and communication skills, and some understanding of IT infrastructure, Dev/Ops, open source software and/or application development. Most importantly, the user must be excited about working to transform how organizations develop and run their applications. To succeed in this role you will need to be able to work closely with both commercial customers and open source users to help them understand the impact Rancher can deliver for their business.

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location_on Location: Rancher HQ
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Software Engineer – Arizona

Position Duties Duties include helping design and implement a multitude of projects and technologies including Rancher, RancherOS and Longhorn. The Software Engineer will write high quality code along with accompanying tests to minimize regression. He/she will be responsible for developing complex solutions across various micro-services by studying information needs, conferring with users, customers, market demands and real world issues. The incumbent will interact with Rancher’s open source community and participate in IRC channels and forums to understand and help solve bugs that are found.

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location_on Location: Rancher HQ
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Software Engineer – Storage

What you will be doing Design and implement a block storage solution for Docker containers Working on development of various aspects of the storage stack: consistency, reliability, replication and performance Using Go for product development Work with your fellow engineers and our customers to create a world class product Write high quality code along with accompanying tests to minimize regressions Participate in daily standups and working in an agile development environment What you bring to us Storage domain experience: protocols, filesystems, consistency and scalability Good understanding of multi-threaded code Storage protocol knowledge: iSCSI, SCSI, FCoE, multi-path I/O Storage domain experience: consistency and scalability Distributed filesystem development expertise is a plus Comfortable in working within a Linux development environment Experience in building maintainable and well tested code Demonstrable troubleshooting and debugging ability A four year BS/BA degree or equivalent in Computer Science or related technical field

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location_on Location: Bay Area, California
work Engineering