100% Open Source

Open source is not just a great way to engage developers and solicit code contributions, it is also a great way to engage a user community. More users lead more feedback, which results in a higher-quality product.

User Community

We thank the tens of thousands of people who use Rancher every day. You inspire us to make the product better.

You can find an active Rancher user community on our forum, public Slack channel, GitHub, and StackOverflow.

Visit the forums

The forums are incredibly active, and the beset place to chat with other users about issues you might be facing.

Visit the forums.

Chat on Slack

If you want to chat with other community members and contributors, you can often find them on the Rancher users channel on Slack.

Join the Slack channel.

File a bug on GitHub

If you think you've found a bug, file it under issues on GitHub with as much detail as you can. You can also file issues using the Rancher UI.

Go to GitHub.

No Vendor Lock-In

Container technologies are evolving quickly. It is important to make sure Rancher users can gain access to the best technologies in the cloud native ecosystem as they become available. At Rancher we avoid tight integration across the technology stack. That is why we support any Kubernetes distribution, any Docker distribution, and any Linux distribution. The Rancher catalog make it possible to integrate new technologies quickly into the Rancher product.

Github Repos

Rancher is an open source project that provides a complete platform for operating Docker in production. It provides infrastructure services such as multi-host networking, global and local load balancing, and volume snapshots. It integrates native Docker management capabilities such as Docker Machine and Docker Swarm. It offers a rich user experience that enables devops admins to operate Docker in production at large scale.

GitHub

Enterprise Support

Rancher employs front-line support engineers, escalation engineers, and developments world-wide. Our support team and developers are experts in Rancher software as well as all software and services Rancher depends on, such as Kubernetes, Docker, Linux, AWS, etc. We offer root cause analysis and issue resolution across the entire software stack.

Rancher Labs offers support subscription for enterprise customers. Pricing is available from your regional Rancher Labs sales team.

View SLA View EULA

Rancher Support

Support and fixes for Rancher software, including all embedded services such as Prometheus, Vault, Elasticsearch, Kibana, and etcd.

Kubernetes Support

  1. Ensure proper integration with supported cloud providers, including GKE, AKS, and EKS
  2. Ensure Rancher Kubernetes Engine (RKE) supports the latest stable release of Kubernetes
  3. Fix any issues in the Kubernetes code-base installed by RKE
  4. Upstream fixes when necessary for Kubernetes installed by RKE
  5. Ensure upgrade of Kubernetes between versions, across any supported Kubernetes cluster

Docker Support

  1. Ensure RKE works with Docker shipped in RHEL, Ubuntu and RancherOS
  2. or open-source Ubuntu and CentOS, Rancher will embed and support a Docker Daemon.

Rancher Helps You Build, Deploy,
and Manage Better Applications Faster

How is Rancher Different?

Learn how Rancher is different from other solutions like GKE, EKS, AKS, Kops, Kubespray, OpenShift, and more.

Read More

Rancher 2.0: Technical Architecture Guide

Our technical architecture paper explains the features and functionality of the container management platform.

Read More

Register for Training

Monthly Trainings to discuss basic Kubernetes concepts and demonstrate how to deploy and manage an application

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