Rancher Labs provides world-class support for organizations running Rancher and RancherOS software in production.
Rancher Labs Support pricing is based on the number of Rancher management server clusters as well as the number of hosts running Rancher or RancherOS.
Pricing is available from your regional Rancher Labs sales team. Please request a quote for detailed pricing.
Here are some ways you can engage with the open source community:
The forums are incredibly active, and the beset place to chat with other users about issues you might be facing. Visit the forums.
If you want to chat with other community members and contributors, you can often find them on the Rancher users channel on Slack. Join the Slack channel.
If you think you've found a bug, file it under issues on GitHub with as much detail as you can. You can also file issues using the Rancher UI. Go to GitHub.